Terms and Conditions

Before using the WinWin betting platform, every user must fully understand the terms and conditions that apply. These rules are designed to ensure fairness, security, and legal compliance. By registering on the WinWin website, you agree to follow these conditions, whether you’re betting on sports or playing casino games.

Below is a comprehensive overview of the essential general terms for users.

Eligibility and Age Requirements

To place bets on WinWin, you must be at least 18 years of age, or older if the legal age of majority in your state exceeds 18. Registering on the site confirms that you meet this requirement and accept all terms set out by the bookmaker. If you violate this rule, you will be held legally responsible for your actions.

Moreover, by signing up, you also confirm that you are not suffering from gambling addiction. WinWin promotes responsible gaming and expects users to be in full control of their actions when placing bets.

Individuals Prohibited from Betting

Not all individuals are permitted to place bets on WinWin. The following people are strictly prohibited from betting on the platform:

  • Those under the age of 18
  • Individuals who directly influence sporting events (such as players, coaches, referees, club owners or managers)
  • Persons acting on behalf of those involved in the events
  • People affiliated with or working for other bookmakers
  • Individuals who are legally restricted from entering contracts with a bookmaker under applicable law

If any of these restrictions apply to you, using the WinWin platform is a violation of the terms and may lead to account suspension and fund confiscation.

WinWin is not intended for users residing in regions where online betting is considered illegal. The responsibility falls on the user to determine whether their use of the site complies with the laws of their jurisdiction.

Countries Where WinWin is Prohibited

The use of WinWin’s services is strictly forbidden in the following territories:

  • United States of America and its dependencies
  • United Kingdom
  • Australia
  • France
  • Netherlands
  • Spain
  • Iraq
  • North Korea
  • Myanmar
  • Curacao
  • Aruba
  • Bonaire
  • Saba
  • Statia
  • St Maarten
  • Cyprus

Even if WinWin is technically accessible in these regions or available in their local language, it does not imply that its use is legal. WinWin will close accounts and refund remaining balances (after adjusting for winnings) if users are found to be residing in these restricted areas.

Bookmaker Rights and Refusals

WinWin reserves the full right to refuse any bets from customers who:

  • Violate the site’s terms
  • Engage in suspicious activity
  • Fail to meet social standards or disrupt public order

In some cases, WinWin may refuse a bet without providing a reason. This measure is part of its broader commitment to maintaining a fair and ethical betting environment.

Bet Acceptance and Validity

All bets are considered accepted once confirmed by the bookmaker’s processing system. A bet will be deemed successful only if all predicted outcomes are correct.

Odds, handicaps, and stake limits may change over time. However, the terms present at the time the bet is placed will remain valid for that specific wager. Users are advised to check the most recent changes in pre-match markets before placing any bet.

In case of technical issues or unfinished esports streams, bets may be refunded – but only if the event does not take place or is not resolved by the bookmaker.

Handling Errors and Technical Faults

If an error occurs during the acceptance of a bet – such as a typo in the event list, incorrect odds, or violation of the betting rules – WinWin reserves the right to:

  • Declare the bet void
  • Pay returns at odds of 1.00 (equivalent to a refund)

When obviously wrong odds are used, the bookmaker will settle the bet based on the final result using appropriate and corrected odds. No connection failure during the bet confirmation process will lead to automatic bet cancellation.

Match Fixing and Foul Play

WinWin takes issues of match-fixing and foul play very seriously. It actively supports the “Council of Europe Convention on the Manipulation of Sports Competitions” (CETS No. 215).

The platform reserves the right to:

  • Block bets on suspicious events
  • Void bets if match-fixing is confirmed
  • Settle such bets at odds of 1.00, regardless of the actual result

Suspicious activities that may lead to account suspension include:

  • Using another user’s account
  • Third-party usage of your account
  • Unusual betting patterns (e.g., sudden spikes in volume or irregular stake amounts)

No obligation lies with WinWin to present evidence of such suspicions to customers. The decision to void bets is final.

Rules Updates and Customer Obligations

WinWin may update its rules and betting terms at any time, without prior notice. Once new rules are published on the website, they become effective immediately.

Users will be notified of major changes. Any bets made after the rule update will be governed by the revised rules. Bets made before the update will remain under the previous conditions.

It is the customer’s responsibility to stay informed about the latest changes.

Settlement of Bets and Complaints

All bets are settled based on the official results recognized by the bookmaker. If disputes arise concerning:

  • Result declarations
  • Match start time
  • Player or team names
  • Sports venues

WinWin will consult official documentation from recognised sports federations. No complaints will be entertained if they stem from misspellings, name transliterations, or incorrect tournament titles. These inaccuracies do not qualify for stake refunds.

Limitation of Liability

WinWin shall not be held responsible for:

  • Indirect or incidental damages
  • Loss of profits
  • Collateral losses of any kind

Even if you have informed the platform of potential damages, WinWin assumes no liability for such incidents.

Responsible Gambling and Transparency

WinWin prioritises responsible gambling and provides all users with information about:

  • Their chances of winning
  • Potential risks of loss
  • Available deposit and withdrawal records in the My Account section

If you’re unsure about your gambling habits, you are encouraged to seek help before continuing.

Final Thoughts

The terms and conditions at WinWin are designed to ensure a secure and transparent environment for online betting. Players must read and understand these rules before registering, depositing money, or placing bets.

By using the WinWin platform, you agree to abide by all the outlined regulations. These policies protect both the platform and the user while promoting responsible and legal gambling across India.